Our boxes take time for us to curate, wrap, package, and ship out; we operate on a first-paid-first-out basis. Due to our unique curated process, it takes us on average 3 weeks to get a box dropped off to a shipping partner, as we are only a small dedicated team at this time. Then getting the box to you through USPS or UPS will take some time depending on how far the box is being shipped from Michigan.
Yes we offer rush preparation and ship out for an additional $100 rush shipping fee. Otherwise, our boxes take us on average 3 weeks for fulfillment and can typically take up to another week, depending on the USPS/UPS delivery time.
We do our best with the inventory we have and can source but items written into our system are not guaranteed and asking for items that alone cost the price of the box is not a good strategy as it limits the amount of items we can source for your box. Our boxes are curated but still a mystery and that's part of the fun so a list of hard to find specific items that a person wants makes it harder for us to choose your box and a greater risk for you to end up with items you do not fully resonate with. Good theme examples are included below.
We create the vibe/theme of the box by using your responses to our detailed questionnaire on our website.
An example would be to order a box that takes a couple back to when they were young and first dating/married. So you would input something like this "about to be our 50th anniversary. Married in 1976 and would love a box to take us back to then. Our wedding colors were green and gold and we decorated everything in butterfly's. My wife loved making new cassarole recipes and still does. We love anything Disney." If you pick media, you can then select what devices you want media from. So we can include CDs, books, DVDs, VHS, Records...your choice to take you back in time as well. Along with the other selectable interests and the text description you give us we take all the details including age range and try to find items that best fits your filled out questionaire.
Another example would be "she loves vintage christmas between 1960s and 1980s. Her favorite colors are red and blue and she collects anything snowman" The things you tell us become the vibe of your box. I take the print out and walk around our 7000 square foot store picking out items that will help you connect with the types of nostalgia you are seeking from the items we include in our boxes.
We have three tiers of Curated Mystery Boxes. Each contain 20-30 hand selected items from within Lands of Nostalgia or discovered during our weekly sourcing trips. The main difference between the tiers is that the more you spend, the rarer of items we can include. We also have a Less is More option for those wishing to request fewer items of higher value.
Due to our process and our time spent curating, bubble-wrapping, gift-wrapping, and packaging each box, we cannot accept returns. We also do not offer refunds on unfulfilled orders as we have already paid a processing fee that is unrefundable to us as a small business. If you would like to add or edit your order within the first 5 days, we are more than happy to accommodate this, but we will not cancel and refund orders. While we try to curate and pick items that you or your recipient will love, this is still a mystery box, and as mentioned above we cannot guarantee inventory; asking for one or two specific items is not a good description for us to fulfill from.
No we do not currently have the capabilities to ship out of the USA and will deny any orders from outside the USA. Unfortunately, with all our items being wrapped there would be no way for border package inspections to take place without ruining your mystery box experience!